- Change, crisis and the construction of identity
- Coaching concept
- Etymology of coaching
- Coaching influences
- Differences between coaching and other practices
- Current trends in coaching
- Introduction: the key elements for success
- Motivation
- Self-esteem
- Self-confidence
- Responsibility and commitment
- Action
- Creativity
- Target position'
- Overcoming blockages
- The desire to move forward
- Coaching and learning
- Factors affecting the learning process
- Levels of learning
- Enhancing your strengths
- Learn to live positively. Tips and tricks
- Preparation. Define your goals
- Plan your actions to boost your confidence
- Keep your points
- Fundamental aspects of competences
- Acquisition and development of competences
- Professional competences
- Competence management
- Leadership and emotional intelligence
- Developing effective leaders
- Management of self and others and achievement orientation
- Influence
- Empowerment
- Different inappropriate habits
- Time commitment and performance time
- Fatigue and performance
- Influence of the working environment
- Talent
- Talent management
- Dimensions of talent
- Attracting and retaining talented people
- Coaching as an aid to leadership development
- Coaching as a leadership style
- The coach as a leader and trainer of leaders
- The leader as coach
- Principles of executive coaching
- The company and the coach
- Executive coaching as a three-party contract
- The importance of agreements
- Executive coaching process
- Sport basics
- Sporting disciplines
- Sports organisations
- Conventional sports facilities
- Management skills
- Social and personal skills
- Conflict management skills
- Emotional intelligence in sports organisations
- Coaching. Application to sporting environments
- Leadership
- Approaches to leadership theory
- Leadership styles
- The role of the leader
- Importance of leadership in sports management
- Economic and financial planning of a sports organisation
- Accounting obligations
- Sport and marketing
- Economic analysis of the sports industry
- Marketing strategy
- Types of strategies
- Assessment of entrepreneurial potential
- Business plan and financing
- Keys to success and failure
- Introduction to marketing
- Sports marketing
- Marketing process
- Marketing management
- The sports market
- Market policy
- The marketing manager as strategy
- Quality and satisfaction in sports marketing
- Programme of needs in a sports facility
- Planning a sports facility: phases and general principles
- Basic design criteria
- The design process of a sports facility and the functional organisation of spaces
- New trends in the design of sports facilities
- The life cycle of a sports facility
- Operation and management. Introduction
- Types of sports facility management
- Direct management
- Indirect management
- Mixed management
- Procurement procedures: The preparation of tender documents
- Management of a sports facility from a quality point of view
- Security
- Accessibility and Mobility
- Certification of sports facilities
- Economic management of sports facilities
- Sustainability
- Introduction
- The principles of sustainability
- First approximations
- Certification systems
- Economic approach to sports infrastructure in Spain
- Gross Domestic Product (GDP) per capita and sporting facilities
- The real estate value of sports facilities
- The entities owning and managing sports facilities in Spain: a progressive trend towards indirect management
- The location of sports facilities
- The access regime and users
- Quality and sustainability
- Introduction
- Strategic management system
- The management position
- Human resources management
- Introduction
- Job analysis and description
- Job evaluation and remuneration systems
- Concept and objectives of the selection process
- Description of the selection process
- The selection interview
- Job satisfaction
- Work involvement
- Organisational commitment
- Work motivation
- Introduction
- Absenteeism
- Rotation
- Psychological harassment at work
- Job stress
- Introduction
- Staff participation systems
- Managing employee feedback
- Handling employee grievances
- Annual accounts
- Balance Sheet
- Profit and loss account
- Working capital
- Short-term financing
- Changes in cash and working capital
- The short-term bank financing plan
- Short-term sources of funding
- Economic valuation methods
- Determination of cash flows
- Financial criteria (NPV and IRR)
- Investment project selection
- Management control
- KPIs
- Definition of KPIs
- Classification of KPIs
- Expenditure, payment and cost concepts
- Product and period costs
- Direct and indirect costs
- Fixed and variable costs
- Necessary versus non-necessary costs: activity and sub-activity costs
- Financial Ratios
- Study of the cost-effectiveness of the ratios
- The Dangers of Growth and their Solution
- Economic-Financial Diagnosis of Customer Risk
- Principles of executive coaching
- The company and the coach
- Executive coaching: a three-member contract
- The executive coaching process
- Future prospects
- Logical levels of change
- Personal characteristics
- Knowledge management and teamwork
- Leadership
- Fundamental aspects of competences
- Acquisition and development of competences
- Professional competences
- Management coaching competencies
- Competence management
- Introduction: the working environment
- Communication
- Creativity
- Motivation
- Learning to delegate
- Decision-making
- Introduction Historical background to stress
- Basic Concepts
- Triggers and causes of stress
- Types of stress
- Symptoms of stress
- Consequences of stress
- Introduction
- Leadership and Emotional Intelligence
- Developing effective leaders
- Management of self and others and achievement orientation
- Influence
- Empowerment
- Concept of negotiation
- Negotiation styles
- The paths of negotiation
- Phases of negotiation
- Negotiation strategies
- Negotiation tactics
- Practical issues
- The personality of the negotiator
- Negotiator skills
- Characteristics of the negotiating subject
- Types of negotiators
- Psychology in negotiation
- Introduction
- Different inappropriate habits
- Time commitment and performance time
- Fatigue and performance
- Influence of the working environment
- Introduction
- Interruptions
- Contingencies
- Meetings
- Paperwork
- Introduction
- Advantages of delegation
- The phases of delegation
- Which tasks to delegate
- Coaching and business
- The importance of organisations
- Conceptual approach to organisation
- Types of organisations
- The structure
- Organisational change and development
- Resistance to organisational change
- The coach as an agent of change
- Impacts of introducing a coaching culture
- Professionals with a vocation for people
- Talent
- Talent management
- Dimensions of talent
- Attracting and retaining talented people
- Motivation in the workplace
- Theories of work motivation
- The motivational leader
- Job satisfaction
- Relationship Coaching
- Group vs Team
- Group and team management
- Human resources and coaching
- Team Building
- Techniques to improve the functioning of a team
- Conflict as the source of the problem
- Types of conflict
- Coaching and negotiation
- Coaching and conflict resolution
- General introduction to business communication
- Channels of communication
- Optimising communication
- Advantages of neuro-linguistic communication
- Successful communication
- NLP and sales
- Increasing sales
- Designing the sales process
- NLP applied to negotiation
- Sales techniques and targets
- Coaching in sports training
- Optimisation of sport strategy
- Creep
- Responsibility and functions of the trainer-coach
- Objectives, mission and values
- Key factors in sports coaching
- Roles and interaction
- The contract: initial assessment and establishment of the relationship
- Assessment and design of the action plan
- Work and training sessions
- Evaluation of progress
- The first session
- Concentration
- Attributional style
- Self-confidence and Security
- Injury prevention
- Sports injuries and classification
- Psychological factors related to sports injuries
- Prevention-oriented intervention
- Rehabilitation-oriented interventions
- Identity and group cohesion
- Group vs Team
- Individual, collective and environmental factors in the achievement of the team's goals
- Positive thinking
- Motivation
- Self-assessment and expectations
- Voltage and energy regulation
- Winning intention
- Physical health care
- Psychological health care
- Mind-body balance
- The coach-trainer as leader and mentor
- Influence and power
- Leader-centred approaches: leadership traits and styles
- Situational or contingency theories
- Leadership styles
- Sporting talent
- Traditional approach to talent spotting
- New alternatives to the process of detecting sporting talent
- Psychological variables and assessment tools in talent detection
- Building positive thinking
- Group dynamics
- Use of group techniques
- Effective selection of techniques
- Tools for the practical application of coaching techniques
- The six levels of coach support
- Coach resources
- What are structural techniques?
- How to apply the GROW TM method
- How to apply the ACHIEVE TM method
- How to apply the OUTCOMES TM method
- How to apply the SMART TM method
- Introduction to personal techniques
- Application of individual techniques: Rapport, Calibration and Creativity.
- Application of conversational techniques: the interview
- Applying feedback techniques: effective feedback
- Application of self-perception techniques: self-awareness
- Application of relational techniques: assertiveness
- Introduction to exploratory techniques
- Analysis of the present: the wheel of life
- Analysis of personal values: the scale of values
- Emotional analysis
- Organisational analysis: SWOT
- Role and function analysis
- Knowing the learning techniques
- Observational learning: modelling
- Transfer of learning: scaffolding
- Learning by successive approximations: shaping
- Decision-making strategies
- Application of coaching techniques for the improvement of the business system
- Tools for organisational diagnosis: 360º Feedback TM
- Personality Assessment Tools: MBTI TM Method
- Personality Assessment Tools: Birkman Method TM
- More tools with applications in the enterprise
- Typology
- Application to large groups
- Application to medium-sized groups
- Small group application
- Expert level techniques
- Selection of techniques by objectives
- MODULE 9. FINAL MASTER'S PROJECT